Help & Support
We're here to support you in anything you need on your journey of growing in hearing God's voice. Whether you have questions about our products, need help with your order, or want guidance on using your Name Your Year journal, we're happy to help.
How Can We Assist You?
- Product Questions: Learn more about how our journal works, what makes it unique, and how it can support your spiritual growth.
- Shipping & Orders: Track your order, find shipping details, or resolve any issues with your purchase.
- Returns & Exchanges: If you aren’t satisfied, explore our return policy or request an exchange.
If you can’t find what you’re looking for in our FAQs, feel free to reach out directly! We’re dedicated to providing support and making sure you have everything you need to deepen your relationship with God through intentional practices.
Contact Us:
For further assistance, you can reach us at hello@laurentpaperco.com. You can also use the contact form below. We’ll get back to you within 24-48 hours.
Thank you for choosing Laurent Paper Co. We’re honored to walk with you on this journey of faith!
How do I get the most out of my journal?
Product Questions
Who is this journal best suited for?
This journal is for anyone who would like to use a journaling practice to develop the discipline of listening for God's voice and spending time in His presence.
Whether you're a dedicated journaler, or you have not yet made it a habit but would like to, this journal is for you!
Is there a specific way to use the journal?
We really wanted to make the pages of this journal flexible, yet guided. Many of the pages can be used for a variety of different uses.
You can find out more about each spread on our product page, and in our Name Your Year journal resource bundle. Our Facebook group is also a great place to share inspiration on how you're using the journal!
What is a word of the year, and how can I choose one?
Choosing a word of the year is a popular practice in today's society, and not just for Christians. A word of the year serves as a reminder of one's goals and intentions for the year, or a compass when setting the year's priorities.
Our Name Your Year journal teaches how to choose a word of the year as an anchor for the season that God has placed you in right now. Where are you now, and where is God leading you? This is what this word is meant to sum up and point towards. The word then becomes a jumping off point for your hearing from and communing with God this year!
How does this journal help me hear God's voice?
By prayerfully choosing a word, and letting that word be a recurring theme in your prayer life with God, you can practice hearing His voice. It gives you something to talk about with Him beyond a list of long-term prayer requests. It gives you a focus when reading His word, a topic to search for and meditate on regularly. It is a way for you to grow your faith, as your confidence grows in His leadership in your life.
While I hope all of us have a continual conversation with God that far outgrows the pages of this journal, I offer this practice for those like me who need an accessible and guided entry-point. He is near! He loves us! He wants to commune with us! Let's seek His face and listen to His voice together!
Getting the journal in your hands
Shipping & Orders
When will my journal be shipped?
Our team ships out orders received by 11AM every business day. If ordered after 11AM, it will be included in the next day's shipments. You will receive an email when you place your order, and then another email when your order has shipped. This second email will include tracking information.
Do you offer any discounts for bulk orders or groups?
We do! Please email us at hello@laurentpaperco.com, or use the contact form below to inquire about the specifics of your proposed bulk order!
Making things right
Returns & Exchanges
Do you offer returns or refunds?
You must ship back the original product to our warehouse in order to receive the refund or exchange.
Please email us at hello@laurentpaperco.com and we will be able to help you start the process.
I'm having trouble accessing the digital bonus bundle.
Our digital bonus bundle is offered through a hidden page on this website. You can access this website using the QR code that came with your journal's welcome letter.
If you are still having trouble accessing it, please email us at hello@laurentpaperco.com or fill out the contact form below!